We strive to ship out your order the same day, being in the hobby ourselves we understand how frustrating it can be to wait on delivery so we do everything we can to get your order filled as soon as possible. Please allow up to 5-7 business days for your order to arrive for any in stock items. Please note special order items may take longer. *Super Trees and Super Tree Starter packs do not fully qualify for free shipping, due to their size we charge $7 for orders containing super trees. All others include free shipping. Free Shipping only applies to the lower 48 continental United States. All other orders will receive an $8 credit refunded to their account. Discount does not apply to train sets.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 45 days from the date you purchased it.
Feel free to use our secure online shopping tools to make your purchase but if you prefer we still accept checks as well but please note that we cannot ship your order until payment clears.